Services



Facility Guide


Check-in / Check-out Check-in: 3 p.m. /
Check-out: 11 a.m.
Public Bath 2F: from 3 p.m. to 1 a.m. and 5 a.m. to 10 a.m. 
*Please bring the towels from your room.
Locker Room 2F: from the early morning to the night until 23:00 on the Check-out date
Laundromat 2F: Open 24 hours 
※Women-only booths are available. (Available for usage while utilizing the large public bath)
Vending machines 2F: Available 24 hours 
※Soft drinks, alcoholic beverages.
Smoking area 1F 
※All guest rooms within the facility are non-smoking.
Ice machine 3F to 17F 
※Ice machine is available on each guest room floor.
Pants press, iron, ironing board 3F to 17F 
※Pants press, iron, ironing board are available on each guest room floor.

Services


Internet Free Wi-Fi in all rooms
Paid services B&W copy: 20 yen/page, Full color copy:50 yen/page
Rental items Blankets, pillows, hangers, nail-clippers, thermometers, ice pillows, extension cords, umbrellas, gummed tape, desk lamps, wine-openers, Curling iron
Items for sale Parcel boxes
Security A card key is required to access the bathing areas and elevators, as well as to enter the hotel after midnight.
Package delivery
-Domestic Only-

■From home to our hotel
Please read carefully the followings before you send packages. Reservation name & Check-in date must be specified on the slip.
-The delivered packages may be refused without any prior notifications to the sender when we cannot confirm the reservation name in our record.
-Bill recipient service is unacceptable.
-Chilled or Frozen items are unacceptable.
-The delivery date is required specifying the one day before Check-in date due to the limited space to store them.

【Receiver’s address & name】
11-1 Kita 8-jo Nishi 4-chome, Kita-ku, Sapporo, Hokkaido 060-0808
Keio Prelia Hotel Sapporo / ATTN: Reservation Name / C-IN: mm-dd



■From hotel to home
We have cardboard boxes and plastic covers for shipping packages available at the Reception.
Package drop-off: Reception
Courier: Yamato Transport

※Shipping will be charged separately.
※We don't accept delivery to Airport.

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Contact Tel: +81-11-205-8111

Contact Tel: +81-11-205-8111