It has been confirmed that some customers who made reservations through the accommodation booking site Booking.com have received suspicious messages through “WhatsApp” that impersonate our company and lead to phishing sites.
If you receive suspicious messages via email, SMS, WhatsApp, or other social media, please do not follow any guidance in the message, do not access any links provided, and do not reply.
We sincerely apologize for the concern caused to our customers and ask that you exercise great caution regarding any suspicious messages.
Contacting Booking.com:
Booking.com Customer Center +81-3-6743-6650 (Available 24 hours)
