Thank you very much for choosing Keio Prelia Hotel Kyoto Karasuma Gojo.
We sincerely apologize once again for the considerable inconvenience and concern caused to our guests
by the temporary suspension of new reservations and inquiries due to a recent system failure.
We are currently working toward full system restoration and will gradually resume taking reservations starting October 6.
As a first step, reservations will open for stays on or after December 11. We will progressively expand the available booking
dates as we monitor further recovery progress. Inquiries will also resume on October 6.
Until full recovery is achieved, some reservation processes may still experience minor inconvenience. However, we remain
fully committed to finalizing the restoration and providing a stable service experience.
We deeply apologize once more for the inconvenience and worry this situation has caused,
and we truly appreciate your kind understanding and patience.
Keio Prelia Hotel Kyoto Karasuma Gojo
